Delivery & Returns
CDA appliances from Appliance People
A CDA HISTORY
CDA are the fastest growing appliance manufacturer in the UK and an industry leader in product categories such as wine coolers. Offering high quality kitchen appliances built with your lifestyle in mind. Based in Nottinghamshire, CDA have continued to speak directly with you, the consumer, since 1991. They strive to bring practical and stylish appliances into your kitchen and your lives.
Right from the beginning they have put your requirements first. Their strong relationships with retailers mean that they stay on top of contemporary trends in kitchen designs, respond quickly to consumer needs to provide the best possible customer service and are always dedicated to manufacturing functional appliances that offer the best possible value for money. They always pride themselves on providing quality appliances at affordable prices, whilst never compromising on style and innovation.
A TRUSTED BRAND
CDA have been creating quality kitchen appliances since 1991 and are so proud of this fact that on their own webite they are displaying independent reviews from consumers driven by Reevoo. They also boast an in house lab at their spacious site in Langar, Nottinghamshire. The lab tests new incoming models and ensure quality is maintained throughout the range to CDA's highest standards.
UK CALL CENTRE
The CDA head office in Langar also holds a UK based dedicated customer care operation, where your call is important to CDA. There is also a team of engineers on the road in the unlikely event of a failure in your appliance.
When it comes to cooling of wine, CDA are top of the pile, with a fantastic range of integrated and freestanding wine coolers. Whether it's a space filling 15cm or a connoisseur's full height 123 bottle holding extravaganza, CDA have the wine cooler for you. Have a look for yourself.
- Power supply: 3A
- Rated electrical power: 1W
- Rated gas input: 8.3kW
- UK plug supplied: No
- Burner information:
- Front left, triple ring/wok: 3.8kW
- Front right, auxiliary: 1kW
- Rear left, semi-rapid: 1.75kW
- Rear right, semi-rapid: 1.75kW
Delivery Available UK Wide*
*There are a few areas where we currently do not deliver, see below for details.
Personal Delivery Service
We'll call you once your order is placed to organise a suitable delivery & discuss any requirements.
Dedicated 2-Man Delivery Service
We use our own delivery team, so your goods arrive in perfect condition.
No Need To Wait At Home
We'll contact you when we're on our way. No need to wait in for your delivery.
Once you’ve placed your order, we’ll be in touch within 4 hours* to organise a suitable delivery date – a personal touch for your convenience.
All orders are £19.95 standard charge (please see exceptions below).
We personally deliver your order and take extra care with our dedicated 2-man delivery team to ensure your items arrive in perfect condition.
If we need to use a third party for delivery, we’ll let you know – we only use approved Appliance People delivery services.
We will contact you when we’re one hour away on the agreed date of delivery.
Please read full detail below covering large items, American Refrigeration & any delivery restrictions.
30-day returns on all standard items.
*4 hours within our normal working hours Monday – Saturday 9am til 6pm.
Appliance people aim to provide a 2 man delivery service for the majority of the orders received, however, some areas of the country may not be covered by this service, in which case, we would arrange delivery with one of our logistical partners to ensure your goods arrive in perfect condition and in a timely manner.
Smaller items such as sinks, taps, cooker hoods, and hobs can be delivered through a parcel carrier normally within a few days and these orders can be tracked through their online portal, minimising disruption to your normal working day.
If the delivery is being fulfilled by our own team, we will deliver the products to a room of your choice on the ground floor and inspect the goods before leaving the property. Very large products such as range cookers and American styled refrigeration may struggle to fit through narrow doorways or apertures, so they may be left in a secure area such as a garage. Our team can arrange a pre-call to suit your needs and will endeavour to deliver a seamless service.
Standard Delivery Rates
Standard Delivery is available on all orders to areas not specified in our delivery exclusions or additional charge delivery sections.
Standard delivery rate is £19.95 on all orders.
Additional Charge Delivery
Additional Charge Delivery is for orders being delivered to postcodes outside of our Standard Delivery zones. The cost of delivery to these postcodes is £49.95. The list below contains the prefix of the postcodes that will incur this additional charge
AB, CA, CF, CT, DD, DG, DT, EH, EX, FK, G, HR, IV, KA, KW, KY, LD, LL, ML, NP, PA, PH, PL, PO, SA, SY, TA, TD, TQ, TR
We do not deliver to the following postcode prefixes currently:
BT, IM, HS, ZE, GY, JE and Isle of Wight.
Deliveries to areas that are not covered by our 2 man delivery service will be handled by a special palletised network who have many years of experience of handling appliances and they will arrange a suitable delivery date to meet your needs.
The palletised delivery service is a curb side drop off service only, and the goods are not taken into the property due to insurance purposes and health & safety regulations.
We understand that for whatever reason you may wish to return your item. That’s why we offer a 30-day returns window, after the day you receive your goods. If you wish to return a good, you must retain possession of them and take good care of the products until they are safely returned to us. The items must be in perfect condition, with original packaging and un-used to ensure a full refund can be issued.
We’re only able to collect the items from the address where they were delivered. But you can return the items at your own cost within 30 days and we’ll reimburse you by the original payment method. Please get in touch with us to discuss a return