Elica Stone Chimney Hood Stainless Steel

Delivery Available UK Wide*

*There are a few areas where we currently do not deliver, see below for details.

Personal Delivery Service

We'll call you once your order is placed to organise a suitable delivery & discuss any requirements.

Dedicated 2-Man Delivery Service

We use our own delivery team, so your goods arrive in perfect condition.

No Need To Wait At Home

We'll contact you when we're on our way. No need to wait in for your delivery.

Once you’ve placed your order, we’ll be in touch within 4 hours* to confirm your order, then organise a delivery date – a personal touch for your convenience.
All orders are £29.95 standard charge (please see exceptions below).
We personally deliver your order and take extra care with our dedicated 2-man delivery team to ensure your items arrive in perfect condition.
If we need to use a third party for delivery, we’ll let you know – we only use approved Appliance People delivery services.
We will contact you when we’re one hour away on the agreed date of delivery.
Please read full detail below covering large items, American Refrigeration & any delivery restrictions.
30-day returns on all standard items.

*4 hours within our normal working hours Monday – Saturday 9am til 6pm.

Delivery Service

Appliance people aim to provide a 2 man delivery service for the majority of the orders received, however, some areas of the country may not be covered by this service, in which case, we would arrange delivery with one of our logistical partners to ensure your goods arrive in perfect condition and in a timely manner.

Smaller items such as sinks, taps, cooker hoods, and hobs can be delivered through a parcel carrier normally within a few days and these orders can be tracked through their online portal, minimising disruption to your normal working day.

If the delivery is being fulfilled by our own team, we will deliver the products to a room of your choice on the ground floor and inspect the goods before leaving the property. Very large products such as range cookers and American styled refrigeration may struggle to fit through narrow doorways or apertures, so they may be left in a secure area such as a garage. Our team can arrange a pre-call to suit your needs and will endeavour to deliver a seamless service.

Standard Delivery Rates

Standard delivery rate is £29.95 on orders within our main delivery zone. Additional charges are applied to some areas, please see our delivery exclusions or additional charge delivery sections.

Standard delivery areas are to the following postcodes:

AL|B|BA|BB|BD|BH|BL|BN|BR|BS|CA|CB|CF|CH|CM|CO|CR|CT|CV|CW|DA|
DE|DH|DL|DN|DT|DY|E|EC|EN|EX|FY|GL|GU|HA|HD|HG|HP|HR|HU|HX|


IG|IP|KT|LA|LD|LE|LL|LN|LS|LU|M|ME|MK|N|NE|NG|NN|NP|NR|NW|

OL|OX|PE|PO|PR|RG|RH|RM|S|SA|SE|SG|SK|SL|SM|SN|SO|SP|SR|SS|

ST|SW|SY|TA|TF|TN|TS|TW|UB|W|WA|WC|WD|WF|WN|WR|WS|WV|YO|

Out of Area Deliveries

The following areas are covered by third party delivery services and therefore delivery is charged at £79.95.

We are currently unable to offer any shipping discounts or promotions in out of area locations.

AB|DD|DG|EH|FK|G|IV|KA|KW|KY|ML|PA|PH|PL|TD|TQ|TR

Delivery Exclusions

We are sorry we do not deliver to the following postcode prefixes currently:

BT, IM, HS, ZE, GY, JE & Isle of Wight

Palletised Delivery

Deliveries to areas that are not covered by our 2 man delivery service will be handled by a special palletised network who have many years of experience of handling appliances and they will arrange a suitable delivery date to meet your needs.
The palletised delivery service is a curb side drop off service only, and the goods are not taken into the property due to insurance purposes and health & safety regulations.

Returns & Damaged Goods

As soon as you receive your item(s), we recommend you inspect the goods to ensure there is no cosmetic damage. If you find any damage, please contact us at your earliest convenience and within 7 days of receiving your item in order for us to remedy this.

We understand that for whatever reason you may wish to return your item. That’s why we offer a 30-day returns window, after the day you receive your goods. If you wish to return a good, you must retain possession of them and take good care of the products until they are safely returned to us. The items must be in perfect condition, with original packaging and un-used to ensure a full refund can be issued.

We’re only able to collect the items from the address where they were delivered. But you can return the items at your own cost within 30 days and we’ll reimburse you by the original payment method. Please get in touch with us to discuss a return.

If your item is faulty, broken or damaged please contact us for further information on enquiries@appliancepeople.co.uk

Extended Warranties

Choose an extended warranty to continue to protect your product for up to 5 years.

Appliances come with a warranty which is usually anything from 1 to 5 years. Our extended warranty option allows you to continue to protect your product and cover excessive call-out, parts and labour charges. For added peace of mind, choose to extend your warranty and cover any repair or replacement costs if your appliance breaks down. This includes labour, parts and call-out charges. Find out more about our extended warranties here

Additional Services

We offer a range of additional services for freestanding appliances including;
Connection of your new appliance
Remove and recycle your old appliance
Disconnection of your old appliance
Packaging removal and disposal

Options and further details are available in your basket area, simply add the services you require when ordering.